OUR FRAMES
Q. Can I buy just one frame at a time?
A. Yes. You are not penalized for purchasing only one frame at a time. It is generally a good idea to buy in a frame line with at least 10-12 pieces to give the line a chance to sell in the store with other color, size, or style options.

Q. Can I buy parts of the frames separately i.e. (temples, eyewire, etc?
A. Yes. Our warranty is 1 year from date of dispense on all frames with warranty issues. All other additional parts can be bought separately.

Q. Can I get a discount for buying in volume?
A. Absolutely. We encourage buying in volume. Please see your local representative or call our toll-free number to get details.

Q. Is it possible to get Point of Purchase displays?
A. Yes. Any available POP is free for the asking and encouraged to help sell the product. You can find sample POP displays on this website.

Q. Will I be stuck with product that doesn't sell in my store?
A. No. We do not want any product on your shelves that doesn't turn. It's not good for the retailer or NAE to have product that is not selling after a reasonable amount of time. Just call your representative or our toll-free number to have the product exchanged for product that will move.

Q. Does NAE product work well with insurance?
A. Yes. Our frames are specifically priced to maximize insurance reimbursements.

GENERAL
Q. What is the difference between bifocals, trifocals, and progressives?
A. Bifocals are lenses that have two parts - the upper part is used for distance vision, and the lower part is used for close vision tasks like reading. In trifocals, the lenses have 3 parts, the upper part helps view distant objects, the intermediate segment is effective for arms-length vision, and the lower section is for reading. Progressive lenses are blended multifocal lenses that have no distinctive line. Frames for multifocals generally need to be a little deeper to accommodate the lenses.

Q. What is presbyopia? And what causes it?
A. Presbyopia is a condition in which your eyes have difficulty focusing on close objects. The difficulty is due to a loss of flexibility in the crystalline lens of the eye. Although our eyes stop growing at age 10, the lens continues to produce cells. Due to this growth, as well as the aging process, the lens can lose some of its elasticity and it's ability to focus.

Q. At what age does presbyopia become a problem?
A. It's different for everyone. It develops over a number of years and will usually become noticeable in your mid-40s.

Q. Is laser eye surgery a good alternative to glasses?
A. Most physicians agree that laser surgery is generally effective. According to the FDA Consumer Magazine, the treatment does seem to be permanent, although as people age and their eyes change, re-treatment may be necessary. It is also difficult to predict how your eyes will respond to the surgery, which means that you may still need corrective lenses for good vision, even after undergoing the procedure. In some cases, patients will need to undergo a second procedure. Unfortunately, some patients find that after surgery, their best obtainable vision with corrective lenses is worse than it was before surgery. This can occur as a result of irregular tissue removal or the development of cornea haze. In others, the effect of the surgery can be gradually lost over several months. "Halo Effect" is also a risk. The halo effect is noticed in dim light. As the pupil enlarges, a second faded image is produced. This can effect night driving.

The FDA also reports that even when everything goes perfectly, there are effects that might cause some dissatisfaction. Older patients should be aware that they cannot have both good distance vision and good near vision in the same eye without corrective lenses. Finally, if one eye is being treated at a time, the eyes may not work well together between treatments.